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Frequently Asked Questions

Do you have a question about the City of Northlake? This section of the web site has Frequently Asked Questions and answers organized by topic. If you have any additional questions that are not answered here, please call (708) 343-8700, or email northlakemayor@comcast.net.

Government/City Hall
Q. What are the hours and phone numbers for City Hall?
A. Office Hours for City Hall are Monday - Friday 9:00 a.m. to 5:00 p.m. and Saturdays from 9:00 a.m. until noon. The main phone number for City Hall is (708) 343-8700. The Police Dept. is open 24 hours a day.

Other Northlake City Phone Numbers
Non-Emergency Police Number (708) 531-5755
Emergency Police Number (708) 344-2128 or 911
Fire Department (708) 562-3182
Fire Emergency 911
Northlake Public Library (708) 562-2301
Public Works Department (708) 562-0940
Northlake Bus (708) 562-8BUS
Leyden Township Offices (847) 455-8616
Leyden Family Services (847) 451-0330
Proviso Township (708) 343-2300

Q. Do you speak Spanish at City Hall?
A. Yes, there are at least three employees at City Hall who speak fluent Spanish.

Q. When are the City Council meetings held?
A. The City Council meets on the first and third Monday of every month at Northlake City Hall. Minutes from Council meetings are available on the City Council page.

Q. If I have a concern that I would like to speak with the Mayor about, will he be available to speak with me?
A. If you would like to see the Mayor, please call his office at City Hall (Ph: (708) 343-8700) and either make an appointment with him personally or with his secretary, Liz Biddle. He maintains his open door policy and always welcomes residents into his office.

 

Building & Remodeling
Q. Do I need a building permit if I am remodeling my house?
A. A building permit is required from the City of Northlake Building Department for building/remodeling. More information on what is required for permiting of specific structures, please visit our Permit Information page.

Q. I am selling my house. Does the City require an inspection?
A. Anyone who plans to sell a home or plans to rent an apartment or home should make arrangements to have it inspected well before a closing takes place. Inspection arrangements can be made with the Building Department at City Hall. There is a charge for permits and inspections. Northlake has no transfer tax. A final water reading must be made and bills paid before closing as well. A Request for Inspection form is available for downloading in .pdf (Adobe Acrobat) format.

Q. What are some of the other building requirements that the City enforces?
A.

  • Maximum size of garage is 900 square feet.
  • Synthetic Stucco is not allowed in Northlake
  • Front yards are not allowed to be fenced
  • There are specific requirements for driveway placement and size. A permit must be obtained before any driveway replacement or construction is started.  Please consult the building department for plan approval and permit before starting any project.

    Q. I'm making some repairs to my house. Do I need a permit?
    A. Yes. Contact the Building Department at Northlake City Hall at (708) 343-8700.

     

    Animal Information
    Q. Do I need an animal license for my pet?
    A. Dogs and cats must be licensed. Licenses are issued for one year. Animals are NOT permitted to roam without a leash and are not permitted to defecate on public property or other premises. Owners are responsible for the removal and sanitary disposal of that animal's bodily waste product. The pet license form is available to be downloaded in .pdf format (Adobe Acrobat).

    Q. How do I obtain a pet license?
    A. Fill out the form at Northlake City Hall, or download the pet license form here. You will need your pet's rabies inoculation date and Inoculation Tag Number for the form as well. The charge for the pet license is currently $2.00.

     

    Garbage & Recycling
    Q. What is the garbage pickup day in Northlake?
    A. Garbage pick up day is Friday. Do not place garbage out earlier than the evening before collection day.

    In an effort to control the rising cost of garbage collection, the City of Northlake started a new system in June of 2008. 

    1. Basic service remains at $7.05 per month and will include a 96 gallon cart, unlimited recycling and unlimited yard waste.
    2. Enhanced service will consist of one – 96 gallon cart and will cost an additional $6.00 per month for a second cart and will also include unlimited yard waste and unlimited recycling.
    3. Occasionally, you may have additional items or cans which may be placed for pick up if they have a tag attached to them. The cost of the tag is $1.50 each and will be available at City Hall (55 E. North Avenue), Neighborhood Foods (Roy and Fullerton), Jewel Foods (Mannheim and Grand), Walgreens (North and Wolf) and Public Works (100 W. Palmer).
    4. Yard waste must be placed in brown paper yard waste bags or a container NOT larger than 33 gallons (maximum weight – 60 pounds).  Yard waste in plastic bags or oversized containers will not be picked up.

     

    The 96 gallon cart is the equivalent of three regular garbage cans and 75% of the homes in Northlake should be able to stay with the basic service which will remain at the current monthly charge. If you find that you need to upgrade the level of service, please call City Hall at (708) 343-8700 to make the arrangements.

    If you have metal items, such as appliances, water heaters, storm doors, lawn furniture, etc. you should place these items out on Thursday without a tag as the recyclers will pick up these items quickly.

    If you have not done so yet, you can still pick up your 5 stickers, free of charge, at City Hall.

    If you wish to dispose of your old cans, Allied Waste will pick these up at no charge if you mark them “PLEASE TAKE.”

    Branch pick up remains the same, at no charge, on the first Monday of every month from April through November. Please remember not to place branches out until the week before pick up.

    If you’re cleaning out your garage or moving and have a lot of large items to get rid of, contact BFI at 345-7050 to arrange a special pick up.

    Should you have any questions, please feel free to call City Hall at (708)343-8700. With your cooperation this new program will successfully serve the residents of Northlake.

     

    Q. Does the City recycle waste?
    A. The City provides blue recycling containers that may be picked up at Public Works. All items must be free of food and beverage contamination. Materials accepted include:

  • Newspaper
  • Mixed paper (magazines, catalogues, telephone books, junk mail, etc.)
  • Corrugated cardboard (flattened and folded or cut into 2' by 2' pieces, with no food contamination).
  • Paperboard (cereal boxes, tissue boxes, etc., with plastic liners removed)
  • Wet-strength cardboard (cardboard beverage carriers, frozen food boxes)
  • Glass bottles and jars, all colors
  • Plastic bottles and containers labeled #1 PETE and #2 HDPE
  • Aluminum food and beverage cans
  • Aluminum foil and formed aluminum - free of food contamination
  • Metal food and beverage cans
  • Empty paint cans - must be empty and dry
  • Empty aerosol cans - must be empty

    Q. Does the City collect yard waste?
    A. Yard waste is collected only between April 1 and November 30. All yard waste must be in a city-approved 30 gallon or smaller container or in a Kraft brown paper bag. Brush must be cut into lengths no longer than 4' in length, with each branch no larger than 3" in diameter. Bundles must not exceed 60 pounds in weight and 2' in diameter. Large quantities of yard waste will be collected if resident calls BFI for a special pick-up.  NO PLASTIC BAGS CONTAINING YARD WASTE WILL BE PICKED UP.

    In addition Northlake sends a chipper around town to pick up tree branches that are left curbside.

    Q. The garbage men missed my house today. What should I do?
    A. Give your name and address to City Hall. They will call BFI to pick it up.

    Water & Water Billing
    Q. What is the water billing cycle?
    A. Water is billed every two months on the first of the month. Bills for water shall be paid 20 days from the date in which the bill is stamped. In the event that charges for water service are not paid within 30 days, a lien may be placed and/or water service may be shut off. Residents who have had their water service shut-off due to non-payment will be required to pay a fee to reinstate the service.

    Q. Are there restrictions on watering your lawn in the summer?
    A. Sprinkling restrictions are in place May 15 through September 15. Persons with property with an odd-numbered street address, may sprinkle on odd-numbered calendar dates. Persons with property having an even numbered street address, may sprinkle on even numbered calendar dates. No sprinkling between the hours of 12:00 noon and 6:00 p.m.

    Q. Do we need to boil the water after a water main break?
    A. Not usually. If there is a boil order in effect, you will be notified by the City by signs posted on busy streets, by posting on the cable channel or by the radio and television stations.

     

    Miscellaneous Questions
    Q. Is there a curfew for children in Northlake?
    A. Yes. All children under the age of 17 are subject to a 10:30 p.m. curfew on weekdays and an 11:30 p.m. curfew on Fridays and Saturdays, unless accompanied by a parent, legal guardian or other responsible companion at least twenty one years of age approved by a parent or legal guardian.

    Q. Do I need a permit from City Hall to hold a garage sale?
    A. Permits are required for all garage and yard sales in the City. Permits may be obtained from City Hall and are limited to two (2) days at a time and may be conducted only between the hours of 9:00 a.m. and 6:00 p.m. Garage sales are limited to twice a year.

    Q. Does the City have a requirement for maintenance of a resident's yard?
    A. Buildings and grounds around each residence must be properly maintained. Grass must not grow longer than 8 inches; grass clippings and leaves are not to be swept into the street.

    Q. Does the City have a vehicle registration requirement?
    A. Yes. All cars parked on your property must have current license and sticker and cannot be parked on the grass.
    There is no overnight parking permitted on the street
    All motor vehicles must be licensed and display a valid Northlake City Vehicle Sticker. The new vehicle sticker are available now at Northlake City Hall and are valid indefinitely. There is no charge for the regular vehicle sticker if you register your car with the City within two (2) months of purchasing your vehicle. After that, there is a $10.00 fee.

    Q. How do I get a vehicle sticker?
    A. Fill out the form at Northlake City Hall. Be sure to bring your current Vehicle registration. You will be given a sticker upon completion of the form.

    Q. Does the City of Northlake have a transfer tax?
    A. We do not have a transfer tax, however, we do have a transfer stamp.  An inspection is required and all water bills paid up to date before the closing takes place.

    Q. Who are our State Representatives?
    A.
    The Honorable Robert A. Biggins
    State Representative
    114 W. Park Ave.
    Elmhurst, IL 60126
    The Honorable Daniel J. Cronin
    State Senator
    105 E. 1st Street
    Elmhurst, IL 60126
    The Honorable Angelo "Skip"Saviano
    State Representative
    14 Conti Parkway

    Elmwood Park, IL  60707

    Q. The electricity in my house went out. What should I do?
    A. Call ComEd at 1-800-Edison-1 (1-800-334-7661).

    Q. What is that loud whaling siren I hear sometimes in the morning?
    A. Every first Tuesday of the month, the City tests its warning siren located on top of the firehouse and at the Public Works facility. The warning siren is in place to alert residents of severe weather, such as a tornado.

     

    Q.  How do I know if my number is listed in the City of Northlake high speed communications service?

    A.  The best and most efficient way of assuring you are on the list is to go to the CodeRED link found on the police department web page and entering your information following the prompts and directions.

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    City of Northlake, IL  ~  55 E. North Ave.  ~  Northlake, IL 60164
    Phone: (708) 343-8700  ~  Fax: (708) 343-8708
    northlakemayor@comcast.net